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Content Advisor Configuration Information Is Missing
Keywords: internet explorer, content advisor, missing configuration, unable to browse
When you run Internet Explorer, you may receive the following error message: Content Advisor configuration information is missing. Someone may have tried to tamper with it. You may wish to check the Content Advisor settings. When you click OK, Internet Explorer can no longer access the Internet.
Create a new Ratings.pol file. To do so, follow these steps:
1. Quit Internet Explorer.
2. Check your Windows\System folder to see if a Ratings.pol file exists. NOTE: You must be able to view hidden files to view the Ratings.pol file. To view hidden files in My Computer or Windows Explorer, click Options on the View menu in My Computer or Windows Explorer, click the View tab, click to select Show All Files, and then click OK. There may not be a Ratings.pol file in the Windows\System folder. If there is no Ratings.pol file, skip to step 3. If there is a Ratings.pol file, rename it to Ratings.old.
3. Start Internet Explorer, and then click Options (or Internet Options) on the View menu.
4. Click the Content tab, and then click Settings in the Content Advisor area. In Windows 98, click the Content tab, and then click Settings in the Content Advisor area. In Internet Explorer 3.x, click the Security tab, and then click Settings.
5. Type the Supervisor password, and then click OK.
NOTE: If you do not know or have forgotten the Supervisor password, please contact a Microsoft Technical Support Engineer for assistance. For information about how to contact a Microsoft Technical Support Engineer, please click here
6. Select the Ratings options that meet your needs, and then click OK.
When you restart Internet Explorer, the changes take effect.
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